David Pogue of NY Times visited a tech support center. They gave him a CD with funny customer calls. On one call, the caller seemed to be taking an inordinately long time to complete each instruction she was given. Agent:…
David Pogue of NY Times visited a tech support center. They gave him a CD with funny customer calls. On one call, the caller seemed to be taking an inordinately long time to complete each instruction she was given. Agent:…